About iMatrix

About iMatrix: practical IT support in Hong Kong

Close to the business. Close to the work.

iMatrix supports the people, systems and infrastructure that keep Hong Kong businesses connected and working.

An IT partner who understands the office

Technology decisions become easier when the person helping you understands how the business actually works. We start with the people using the systems, the work they need to finish and the problems getting in their way. That context matters as much as the equipment itself.

Personal responsibility, practical advice

iMatrix was founded in 2015 around a personal approach to business IT. We work with Hong Kong businesses that need someone to take ownership, explain the options and stay involved. The aim is a working relationship in which you can discuss a concern before it becomes a larger project.

Assess. Optimize. Manage and support.

First, understand the current setup and what needs attention. Then agree the changes that make sense for the business, including their scope and disruption. Ongoing support keeps that knowledge connected to the next decision, whether it concerns a new colleague, a growing office or a system that needs replacing.

One connected view

A computer, a Microsoft 365 account, a wireless network and a backup are parts of the same working environment. We consider those dependencies together, so an improvement in one area does not leave a problem somewhere else. Start with the part that needs attention; we will help you see how it fits.

Let’s look at what
you need.

Tell us about your office and the systems you rely on.

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